Aiwyn incident
PayNow+ SharePoint Invoice PDF processing currently unavailable
Resolved after 1 day 21 hours, affecting PayNow+ (Connect), on July 7, 2026.
Automatic invoice syncing from SharePoint has been restored. We've identified and confirmed the fix, and it is working for affected firms.
Affected components
Update timeline
- identified Jul 07, 2026, 07:37 PM UTC
Automatic invoice syncing from SharePoint servers is temporarily unavailable due to a connection issue. The issue has been identified and we are currently working on a resolution.
- monitoring Jul 08, 2026, 02:52 PM UTC
We've identified a resolution and have contacted all affected firms with the steps needed to restore automatic invoice syncing from SharePoint. We're working directly with each firm to apply the fix and will share further updates as syncing is restored.
- resolved Jul 09, 2026, 05:25 PM UTC
Automatic invoice syncing from SharePoint has been restored. We've identified and confirmed the fix, and it is working for affected firms.
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