Resolved after 2 days 16 hours, affecting Aiwyn Firm Portal, on July 10, 2026.
All affected accounts have been fully restored and verified across every impacted firm. A fix is in place to prevent recurrence. We apologize for any disruption.
Affected components
Update timeline
- identified Jul 10, 2026, 08:53 PM UTC
We're investigating an issue causing some users to see incorrect or missing permissions in the Aiwyn Firm Portal, which may affect access to projects and other features. We've identified the root cause and are working to restore affected accounts. We will provide updates as we have more information.
- identified Jul 10, 2026, 08:56 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 13, 2026, 01:00 PM UTC
All affected accounts have been fully restored and verified across every impacted firm. A fix is in place to prevent recurrence. We apologize for any disruption.
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