airSlate incident
Degraded platform performance due to cloud provider AWS in US region
Minor Vendor's status page →
Resolved after 17 hours 8 minutes, affecting Web, on October 20, 2025.
The incident has been resolved on AWS side, all services successfully recovered.
Affected components
Web
Update timeline
- investigating Oct 20, 2025, 03:35 PM UTC
We are recovering from the major outage on AWS side. You may receive occasional Opps errors and face other issues while using the product. Our team monitors the health of our AWS instance and is working to recover as soon as possible.
- resolved Oct 21, 2025, 08:44 AM UTC
The incident has been resolved on AWS side, all services successfully recovered.
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