airSlate incident

Intermittent 500th errors throughout the platform

Resolved after 3 hours 38 minutes, affecting API and Web, on October 28, 2025.

investigating Oct 28, 2025, 04:10 PM UTC

The previous issue with 500th errors has reoccurred. Our team is hands on resolving the problem.

Started
Oct 28, 2025, 04:10 PM UTC
Resolved
Oct 28, 2025, 07:49 PM UTC
Duration
3h 38m
Detected by Pingoru
Oct 28, 2025, 04:10 PM UTC

Affected components

APIWeb

Update timeline

  1. investigating Oct 28, 2025, 04:10 PM UTC

    The previous issue with 500th errors has reoccurred. Our team is hands on resolving the problem.

  2. resolved Oct 28, 2025, 07:49 PM UTC

    The incident has been resolved. All services are up and running.

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