Resolved after 56 minutes, affecting Application, on January 19, 2026.
Customers using Excel Rating Sheets for rating calculation currently cannot get rating responses. This blocks all quote flows for such customers
Affected components
Application
Update timeline
- investigating Jan 19, 2026, 04:06 PM UTC
Customers using Excel Rating Sheets for rating calculation currently cannot get rating responses. This blocks all quote flows for such customers
- resolved Jan 19, 2026, 05:03 PM UTC
This incident has been resolved.
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