Resolved after 2 days 1 hour, affecting API and Application, on September 30, 2026.
We are continuing to monitor for any further issues.
Affected components
APIApplication
Update timeline
- investigating Sep 30, 2026, 03:13 PM UTC
We are currently investigating intermittent errors when rating policies.
- investigating Sep 30, 2026, 04:09 PM UTC
We've determined that this is likely an issue with our third party rating service provider. We're working with them to identify and resolve the issue.
- monitoring Oct 02, 2026, 04:54 PM UTC
We've deployed a mitigation and are currently monitoring for any further errors.
- monitoring Oct 02, 2026, 05:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 02, 2026, 05:11 PM UTC
This incident has been resolved.
Your product runs on more than AI Insurance
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services