AfterShip incident

AfterShip SMS: Notifications And Marketing SMS Outage - Start Time: 2025/10/20 7:10 AM UTC, End time: 2025/10/20 12:45 PM UTC

Resolved after 2 hours 42 minutes, affecting Third party services, on October 20, 2025.

investigating Oct 20, 2025, 10:12 AM UTC

AfterShip SMS - Notifications and Marketing are disrupted due Twillio's (AfterShip's vendor) service interruption impacted by AWS outage. We will keep posted on further development.

Started: Oct 20, 2025, 10:12 AM UTC
Resolved: Oct 20, 2025, 12:55 PM UTC
Duration: 2h 42m
Detected by Pingoru: Oct 20, 2025, 10:12 AM UTC

Affected components

Third party services

Update timeline

investigating Oct 20, 2025, 10:12 AM UTC

AfterShip SMS - Notifications and Marketing are disrupted due Twillio's (AfterShip's vendor) service interruption impacted by AWS outage. We will keep posted on further development.
resolved Oct 20, 2025, 12:55 PM UTC

The incident has been resolved. Services are back to normal

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