AfterShip incident
AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]
Minor Vendor's status page →
Resolved after 6 minutes, affecting Warranty, on October 21, 2026.
A fix has been released and issue is now resolved. Warranty claims should work as normal now.
Affected components
Warranty
Update timeline
- investigating Oct 21, 2026, 05:54 PM UTC
We are currently facing issues with AfterShip Warranty, where merchants are getting error message: "Item not eligible / not covered by warranty policy". We have investigated the issue and team is currently working on a fix.
- resolved Oct 21, 2026, 06:00 PM UTC
A fix has been released and issue is now resolved. Warranty claims should work as normal now.
Your product runs on more than AfterShip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services