AfterShip incident
DHL eCommerce UK Label Generation Failure - Start Time 2025/10/29 16:00 PM UTC - End time 2025/10/30 09:18 AM UTC
Minor Vendor's status page →
Resolved after 12 hours 55 minutes, affecting Couriers Shipping System, on October 29, 2025.
DHL eCommerce UK carrier's services are operational now.
Affected components
Couriers Shipping System
Update timeline
- investigating Oct 29, 2025, 08:36 PM UTC
DHL eCommerce UK Services are unavailable, resulting in label generation failure. We are checking with the carrier and will post further updates.
- investigating Oct 30, 2025, 08:38 AM UTC
The DHL eCommerce UK services are recovering. We will continue monitoring.
- investigating Oct 30, 2025, 08:54 AM UTC
DHL eCommerce UK carrier's services are operational now.
- resolved Oct 30, 2025, 09:31 AM UTC
This incident has been resolved.
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