AfterShip incident
AfterShip Tracking - Carrier [myhermes-uk] Is Unavailable - Start Time: 2025/11/25 10:29 AM UTC - End Time: 2025/12/02 10:06 AM UTC
Resolved after 7 days 15 hours, affecting Couriers Tracking System, on November 25, 2025.
This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored
Affected components
Update timeline
- investigating Nov 25, 2025, 02:35 PM UTC
Carrier - myhermes-uk is not available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.
- investigating Nov 27, 2025, 11:19 AM UTC
Carrier - myhermes-uk is partially available, resulting in tracking updates failure in AfterShip Tracking. We are currently investigating and will share updates as we have them.
- investigating Dec 01, 2025, 05:47 AM UTC
We are continuing to investigate this issue.
- investigating Dec 03, 2025, 05:32 AM UTC
We are continuing to investigate this issue.
- resolved Dec 03, 2025, 06:00 AM UTC
This incident has been resolved at 2025-12-02 10:06:00 UTC and the services have been fully restored
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