AfterShip incident
Anomalies With TikTok Shop API Causing Increased Latency & Data Syncronization Issue. [Start time: 2026/01/25 8:50 AM UTC] - [End Time 2026/01/25 12:07 UTC]
Major Vendor's status page →
Resolved after 5 hours 34 minutes, affecting Third party services, on January 25, 2026.
We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency. This has further resulted in disruptions to data synchronization. We are working with the TTS team to get this resolved
Affected components
Third party services
Update timeline
- identified Jan 25, 2026, 12:04 PM UTC
We are currently experiencing widespread anomalies with the TTS API. TTS API 5xx errors and increased latency. This has further resulted in disruptions to data synchronization. We are working with the TTS team to get this resolved
- resolved Jan 25, 2026, 05:38 PM UTC
This incident has now been resolved.
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