Afterpay incident

[United States] Degraded Pay Monthly & Account Services

Resolved after 36 minutes, affecting Online API and Consumer Portal, on March 20, 2026.

resolved Mar 20, 2026, 03:30 AM UTC

Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally.

Started
Mar 20, 2026, 02:53 AM UTC
Resolved
Mar 20, 2026, 03:30 AM UTC
Duration
36m
Detected by Pingoru
Mar 20, 2026, 02:53 AM UTC

Affected components

Online APIConsumer Portal

Update timeline

  1. investigating Mar 20, 2026, 02:53 AM UTC

    We are currently investigating an issue affecting Pay Monthly (Buy Now, Pay Later). Some customers may be unable to access Pay Monthly at checkout or view their account details. Our engineering team is actively working on a fix. We will provide updates as the situation progresses.

  2. resolved Mar 20, 2026, 03:30 AM UTC

    Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally.

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