Resolved after 9 hours 15 minutes, affecting In-Store API, on May 8, 2026.
Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.
Affected components
Update timeline
- identified May 08, 2026, 04:17 AM UTC
We are experiencing an elevated rate of Afterpay In-Store declined transactions. Please request customers try tapping their Afterpay card again, as this may help the payment go through.
- identified May 08, 2026, 05:37 AM UTC
In-store decline rates for AU, NZ transactions have recovered to normal levels. We are continuing to monitor US, CA regions.
- monitoring May 08, 2026, 06:37 AM UTC
Decline rates have returned to normal levels. We are continuing to monitor US, CA with our downstream provider.
- resolved May 08, 2026, 01:32 PM UTC
Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.
Your product runs on more than Afterpay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services