Afterpay incident

[United States] Support Delay

Resolved after 1 hour 27 minutes, affecting Agency API, on September 3, 2026.

resolved Sep 03, 2026, 01:55 AM UTC

The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience.

Started
Sep 03, 2026, 12:27 AM UTC
Resolved
Sep 03, 2026, 01:55 AM UTC
Duration
1h 27m
Detected by Pingoru
Sep 03, 2026, 12:27 AM UTC

Affected components

Agency API

Update timeline

  1. investigating Sep 03, 2026, 12:27 AM UTC

    "We are currently experiencing a disruption that is affecting some of our ability to respond to customer support inquiries. Our team is actively working to resolve this issue as quickly as possible. We appreciate your patience and will provide updates as more information becomes available. "

  2. resolved Sep 03, 2026, 01:55 AM UTC

    The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience.

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