Affinity incident

Affinity Analytics Data refresh delays

Resolved after 11 hours 7 minutes, affecting Analytics, on April 25, 2025.

monitoring Apr 25, 2025, 12:47 PM UTC

We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented. We are actively processing the backlog and expect full data availability to be restored within the next 10 hours. Impacted customers may begin to see data updates sooner as processing progresses.

Started
Apr 25, 2025, 12:47 PM UTC
Resolved
Apr 25, 2025, 11:55 PM UTC
Duration
11h 7m
Detected by Pingoru
Apr 25, 2025, 12:47 PM UTC

Affected components

Analytics

Update timeline

  1. monitoring Apr 25, 2025, 12:47 PM UTC

    We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented. We are actively processing the backlog and expect full data availability to be restored within the next 10 hours. Impacted customers may begin to see data updates sooner as processing progresses.

  2. resolved Apr 25, 2025, 11:55 PM UTC

    The backlog has been fully processed at this time.

Your product runs on more than Affinity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →