Affinity experienced a minor incident on September 3, 2026 affecting CRM and External API v1 and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
CRMExternal API v1Emails ProcessingiOSCalendars ProcessingExternal API v2AndroidChrome ExtensionData EnrichmentAPI Documentation
Update timeline
- identified Sep 03, 2026, 10:15 PM UTC
Users may be experiencing errors or an inability to access the service due to an issue with our cloud service provider. We will provide another update within 60 minutes.
- monitoring Sep 03, 2026, 10:35 PM UTC
We are seeing signs of recovery and are actively monitoring all services. We will post another update once we can confirm the issue is fully resolved.
- resolved Sep 03, 2026, 11:18 PM UTC
This incident has been resolved.