Resolved after 9 hours 51 minutes, affecting API and Web Portal, on October 20, 2025.
We’re currently experiencing partial disruption due to a widespread AWS outage affecting several third-party services and integrations. Our core platform remains accessible, but some connected features may be slow or temporarily unavailable. Please also note that response times from our Support team may be delayed as a result of this outage. We’re monitoring the situation closely and will provide updates as AWS restores services. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:41 PM UTC
We’re currently experiencing partial disruption due to a widespread AWS outage affecting several third-party services and integrations. Our core platform remains accessible, but some connected features may be slow or temporarily unavailable. Please also note that response times from our Support team may be delayed as a result of this outage. We’re monitoring the situation closely and will provide updates as AWS restores services. Thank you for your patience.
- resolved Oct 21, 2025, 01:32 AM UTC
This incident has been resolved.
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Amazon Web Services