AdRoll incident

Users are unable log into their AdRoll accounts due to SSO issues.

Resolved after 1 hour 34 minutes, affecting AdRoll Dashboard and AdRoll ABM Impact Overview Dashboard, on May 20, 2026.

identified May 20, 2026, 11:36 PM UTC

The issue has been identified and a fix is being implemented.

Started
May 20, 2026, 11:36 PM UTC
Resolved
May 21, 2026, 01:11 AM UTC
Duration
1h 34m
Detected by Pingoru
May 20, 2026, 11:36 PM UTC

Affected components

AdRoll DashboardAdRoll ABM Impact Overview Dashboard

Update timeline

  1. identified May 20, 2026, 11:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 21, 2026, 01:11 AM UTC

    This incident has been resolved.

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