AdRoll incident
[Sev2 - RollWorks Only] Ingestion issue with Salesforce Contact and Lead objects
Resolved after 2 days 18 hours, affecting AdRoll ABM Contact List and Contact Discovery, on February 28, 2025.
Issue: There is currently an ingestion issue with the Salesforce Contact and Lead objects, which affects their use as data sources for filtering in Contact Lists and Contact Discovery Workflows. Functional Impact: - Sync errors with existing Contact Lists and Contact Discovery Workflows that use the Salesforce Contact and Lead objects as data sources. - Unable to create new Contact Lists and Contact Discovery Workflows using the Salesforce Contact and Lead objects as data sources. Next Steps: The engineering team is currently investigating the issue.
Affected components
Update timeline
- investigating Feb 28, 2025, 09:35 PM UTC
Issue: There is currently an ingestion issue with the Salesforce Contact and Lead objects, which affects their use as data sources for filtering in Contact Lists and Contact Discovery Workflows. Functional Impact: - Sync errors with existing Contact Lists and Contact Discovery Workflows that use the Salesforce Contact and Lead objects as data sources. - Unable to create new Contact Lists and Contact Discovery Workflows using the Salesforce Contact and Lead objects as data sources. Next Steps: The engineering team is currently investigating the issue.
- resolved Mar 03, 2025, 04:35 PM UTC
This incident has been resolved.
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