AdRoll incident
Some users may have trouble logging into app.adroll.com
Resolved after 17 hours 36 minutes, affecting AdRoll Dashboard and AdRoll ABM Impact Overview Dashboard, on June 16, 2025.
Users might have trouble logging in when using browsers with pre-existing app.adroll.com site data. This would be resolved if the user facing this issue clears app.adroll.com site data, as instructed below. Alternatively, this can be resolved by logging in incognito mode, or with an alternate browser. - Right click on the page. - Go to the Application tab - Click on "Clear Site Data"
Affected components
Update timeline
- investigating Jun 16, 2025, 10:11 PM UTC
Users might have trouble logging in when using browsers with pre-existing app.adroll.com site data. This would be resolved if the user facing this issue clears app.adroll.com site data, as instructed below. Alternatively, this can be resolved by logging in incognito mode, or with an alternate browser. - Right click on the page. - Go to the Application tab - Click on "Clear Site Data"
- resolved Jun 17, 2025, 03:47 PM UTC
This incident has been resolved.
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