Resolved after 30 minutes, affecting Portal Search, on August 13, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Portal Search
Update timeline
- investigating Aug 13, 2026, 07:52 AM UTC
We are currently experiencing a service disruption. This is affecting the portal search component which is currently not working. Customers using the AI search function are not affected by this incident. We are working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.
- identified Aug 13, 2026, 08:09 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 13, 2026, 08:23 AM UTC
This incident has been resolved.
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