Admincontrol experienced a critical incident on September 16, 2026 affecting Customer service, lasting 5h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2026, 08:20 AM UTC
We are currently experiencing a service disruption with our CRM. This is affecting our ability to process e-mail requests and customers will experience delay in our response times. For urgent request, please call our support number +47 22 83 61 00. We apologise for the inconvenience this causes.
- identified Sep 16, 2026, 10:58 AM UTC
Our CRM provider is actively pursing the fastest path to resolve the incident. We are receiving e-mails, but you may experience slower response times than usual.
- monitoring Sep 16, 2026, 11:46 AM UTC
Our provider has released a fix and we are seeing an improvement in performance. We are continuing to monitor the situation closely.
- resolved Sep 16, 2026, 02:03 PM UTC
This incident has been resolved.