Resolved after 5 hours 43 minutes, affecting Customer service, on September 16, 2026.
Our provider has released a fix and we are seeing an improvement in performance. We are continuing to monitor the situation closely.
Affected components
Update timeline
- investigating Sep 16, 2026, 08:20 AM UTC
We are currently experiencing a service disruption with our CRM. This is affecting our ability to process e-mail requests and customers will experience delay in our response times. For urgent request, please call our support number +47 22 83 61 00. We apologise for the inconvenience this causes.
- identified Sep 16, 2026, 10:58 AM UTC
Our CRM provider is actively pursing the fastest path to resolve the incident. We are receiving e-mails, but you may experience slower response times than usual.
- monitoring Sep 16, 2026, 11:46 AM UTC
Our provider has released a fix and we are seeing an improvement in performance. We are continuing to monitor the situation closely.
- resolved Sep 16, 2026, 02:03 PM UTC
This incident has been resolved.
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