Resolved after 49 minutes, affecting Portal search and Portal Search, on July 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 30, 2026, 10:52 AM UTC
We are currently experiencing a service disruption. This is affecting the portal search component which is currently not working. Customers using the AI search function are not affected by this incident. We are working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.
- identified Jul 30, 2026, 11:20 AM UTC
The issue has been identified and we are working on implementing a fix.
- monitoring Jul 30, 2026, 11:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2026, 11:42 AM UTC
This incident has been resolved.
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