Admincontrol incident
Service disruption - AI Search and AI Assistant
Resolved after 1 hour 57 minutes, affecting Portal search, on January 27, 2026.
The incident has been resolved and we have returned to normal service. We apologise for the potential impact on your business caused by this incident.
Affected components
Update timeline
- identified Jan 27, 2026, 02:22 PM UTC
We are currently experiencing a service disruption. This is affecting AI Search and AI Assistant and users will experience unavailability for these features The issues are related to the Azure issues impacting Azure OpenAI in the Sweden Central region https://azure.status.microsoft/en-us/status We will provide updates as soon as new information is available to us.
- resolved Jan 27, 2026, 04:19 PM UTC
The incident has been resolved and we have returned to normal service. We apologise for the potential impact on your business caused by this incident.
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