Admincontrol incident

Service disruption - Norwegian BankID

Minor Resolved View vendor source →

Admincontrol experienced a minor incident on September 3, 2026 affecting Electronic Signing, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 09:15 PM UTC
Resolved
Sep 05, 2026, 01:00 PM UTC
Duration
1d 15h
Detected by Pingoru
Sep 03, 2026, 09:15 PM UTC

Affected components

Electronic Signing

Update timeline

  1. monitoring Sep 04, 2026, 06:52 AM UTC

    An incident is currently affecting Norwegian BankID Signing. Our connection towards the 3rd party integration is running, but due to their issue users will experience errors when trying to sign documents. Norwegian BankID is currently working on a fix for this issue. We are monitoring the situation.

  2. monitoring Sep 04, 2026, 07:46 AM UTC

    We are continuing to monitor the disruption. The disruption originates from an issue at Norwegian BankID. Our signature provider are in continuous communication with their technical team. We will provide another update as soon as new information becomes available.

  3. monitoring Sep 04, 2026, 10:28 AM UTC

    We are seeing recovery in transaction success rates for Norwegian BankID signing. We are still monitoring the situation closely until the incident has been confirmed resolved.

  4. monitoring Sep 04, 2026, 12:32 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 05, 2026, 05:34 PM UTC

    This incident has been resolved.