Adjust incident

Degraded performance on deeplinks

Resolved after 2 hours 59 minutes, affecting Engagement Redirect Endpoint, on September 10, 2026.

investigating Sep 10, 2026, 06:44 AM UTC

We've received reports that in some environments TrueLink URLs lead users to the store instead of the installed apps. the team is investigating

Started
Sep 10, 2026, 03:30 AM UTC
Resolved
Sep 10, 2026, 06:30 AM UTC
Duration
2h 59m
Detected by Pingoru
Sep 10, 2026, 03:30 AM UTC

Affected components

Engagement Redirect Endpoint

Update timeline

  1. investigating Sep 10, 2026, 06:44 AM UTC

    We've received reports that in some environments TrueLink URLs lead users to the store instead of the installed apps. the team is investigating

  2. resolved Sep 10, 2026, 06:57 AM UTC

    This incident has been resolved.

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