Resolved on October 29, 2026.
Between 10:23:00 (UTC) and 10:24:30 (UTC), the entire Acquired platform (including the REST API and the Hub) was unreachable, and Cloudflare 502 errors will have been returned to all requests. This was due to an infrastructure configuration change, and has since been resolved. We are monitoring the issue to ensure it does not occur again.
Update timeline
- resolved Oct 29, 2026, 11:07 AM UTC
Between 10:23:00 (UTC) and 10:24:30 (UTC), the entire Acquired platform (including the REST API and the Hub) was unreachable, and Cloudflare 502 errors will have been returned to all requests. This was due to an infrastructure configuration change, and has since been resolved. We are monitoring the issue to ensure it does not occur again.
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Amazon Web Services