Resolved after 1 hour 15 minutes, affecting Contact Center and EMEA and 1 more, on May 1, 2026.
8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
Affected components
Update timeline
- investigating May 01, 2026, 10:11 AM UTC
Dear Customer, We have received reports from customers reporting that they are unable to save changes in VCC Configuration Manager. Our engineering teams are investigating this as a priority. Please stand by for further updates. Regards 8x8 Support
- investigating May 01, 2026, 10:44 AM UTC
Dear Customer, Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. Regards 8x8 Support
- resolved May 01, 2026, 11:26 AM UTC
8x8 has resolved the issue impacting the identified services. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
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