Resolved after 19 minutes, affecting Americas and Service portals and 1 more, on July 24, 2026.
8x8 has resolved the issue impacting My8x8. We are monitoring and investigating the root cause and we apologize for the inconvenience.
Affected components
AmericasService portalsAdmin Console (AC)EMEAEMEAAmericas
Update timeline
- investigating Jul 24, 2026, 10:19 AM UTC
8x8 Is currently investigating reports where the My8x8 app is missing from the Application Panel. We are working on resolving the issue and updates will be provided as they become available.
- resolved Jul 24, 2026, 10:38 AM UTC
8x8 has resolved the issue impacting My8x8. We are monitoring and investigating the root cause and we apologize for the inconvenience.
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