Resolved after 16 minutes, affecting Americas and Contact Center and 1 more, on July 20, 2026.
8x8 has resolved the issue impacting the VCC platform in the US region. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
Affected components
AmericasContact CenterNA18NA38NA30NA39NA27Contact Center US2NA7NA8
Update timeline
- investigating Jul 20, 2026, 01:33 PM UTC
8x8 is currently investigating issues with the VCC platform in the US region. We are working on resolving the issue and updates will be provided as they become available.
- resolved Jul 20, 2026, 01:49 PM UTC
8x8 has resolved the issue impacting the VCC platform in the US region. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.
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