8x8 incident
8x8 Support Portal & Knowledge Base offline for scheduled maintenance
Resolved after 2 hours 10 minutes, affecting Americas and EMEA and 1 more, on May 31, 2026.
Dear Customer, 8x8's Knowledge Base and Support portal is back online. The maintenance is completed . For urgent assistance, please call our support numbers: US: +1 866-204-8720 Outside US: +1-408-687-4120 UK: +44 (0)207 096 6060 Regards 8x8 Support
Affected components
Update timeline
- identified May 31, 2026, 02:40 PM UTC
Dear Customer, Please note that both our Knowledge Base and Support are currently offline for scheduled maintenance. The maintenance is estimated to be completed by 6 PM CEST (4 PM UTC) For urgent assistance, please call our support numbers: US: +1 866-204-8720 Outside US: +1-408-687-4120 UK: +44 (0)207 096 6060 Regards 8x8 Support
- identified May 31, 2026, 04:48 PM UTC
Dear Customer, 8x8's Knowledge Base and Support portal is back online. The maintenance is completed . For urgent assistance, please call our support numbers: US: +1 866-204-8720 Outside US: +1-408-687-4120 UK: +44 (0)207 096 6060 Regards 8x8 Support
- resolved May 31, 2026, 04:50 PM UTC
We're closing this notice. Have a great rest of your weekend. 8x8 Support.
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