Resolved after 1 hour 5 minutes, affecting Contact Center and APAC and 1 more, on May 21, 2026.
8x8 has performed steps to mitigate the issue. Please reach out to 8x8 Support if you are still experiencing issues. We apologize for the inconvenience caused.
Affected components
Update timeline
- investigating May 21, 2026, 11:10 PM UTC
8x8 is currently investigating an issue where inbound calls in Contact Center are failing after about 30 seconds. We will provide updates as soon as they become available.
- investigating May 21, 2026, 11:42 PM UTC
8x8 is continuing to investigate this issue. We will provide regular updates as they become available. We apologize for any inconvenience caused.
- resolved May 22, 2026, 12:15 AM UTC
8x8 has performed steps to mitigate the issue. Please reach out to 8x8 Support if you are still experiencing issues. We apologize for the inconvenience caused.
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