Resolved after 3 days 21 hours, affecting 8x8 Website and Americas and 1 more, on September 9, 2026.
8x8 has identified an issue causing slowness on help.8x8.com. Please note that this appears to be only impacting the initial loading of the search box. Once the search box loads, searches work fine. We are currently investigating and will provide updates as they become available.
Affected components
Update timeline
- investigating Sep 09, 2026, 12:48 AM UTC
8x8 has identified an issue causing slowness on help.8x8.com. Please note that this appears to be only impacting the initial loading of the search box. Once the search box loads, searches work fine. We are currently investigating and will provide updates as they become available.
Your product runs on more than 8x8
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services