3DS Outscale incident

[US-WEST-1] Public Network Incident

Resolved after 8 hours 15 minutes, affecting Public network, on November 26, 2025.

resolved Nov 27, 2025, 08:04 AM UTC

Since 00:45 UTC, the problem has been identified and resolved by our transport provider. We maintained continuous monitoring throughout the night, and this morning our public network is now fully stable.

Started
Nov 26, 2025, 11:45 PM UTC
Resolved
Nov 27, 2025, 08:00 AM UTC
Duration
8h 15m
Detected by Pingoru
Nov 26, 2025, 11:45 PM UTC

Affected components

Public network

Update timeline

  1. identified Nov 26, 2025, 08:17 PM UTC

    Incident started at 16:29 UTC. We are currently experiencing an issue with our transit provider, causing intermittent packet loss. Investigations are ongoing.

  2. resolved Nov 27, 2025, 08:04 AM UTC

    Since 00:45 UTC, the problem has been identified and resolved by our transport provider. We maintained continuous monitoring throughout the night, and this morning our public network is now fully stable.

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