20i incident

Cooling Incident - Frankfurt - Final Update

Resolved after 1 day, on August 16, 2026.

monitoring Aug 16, 2026, 05:09 AM UTC

Incident Update: All services at our Frankfurt location have remained stable overnight, with no further disruption observed. The facility operator has confirmed that cooling has now been fully restored across all affected areas, with temperatures remaining stable and within normal operating thresholds. Cooling redundancy has also been restored. We are therefore marking this incident as resolved. We have requested a full Root Cause Analysis (RFO) from the facility operator and will review this once available. We apologise for the disruption caused.

Started
Aug 16, 2026, 05:09 AM UTC
Resolved
Aug 17, 2026, 05:52 AM UTC
Duration
1d
Detected by Pingoru
Aug 16, 2026, 05:09 AM UTC

Update timeline

  1. monitoring Aug 16, 2026, 05:09 AM UTC

    Incident Update: All services at our Frankfurt location have remained stable overnight, with no further disruption observed. The facility operator has confirmed that cooling has now been fully restored across all affected areas, with temperatures remaining stable and within normal operating thresholds. Cooling redundancy has also been restored. We are therefore marking this incident as resolved. We have requested a full Root Cause Analysis (RFO) from the facility operator and will review this once available. We apologise for the disruption caused.

  2. monitoring Aug 16, 2026, 05:09 AM UTC

    Incident Update: All services at our Frankfurt location have remained stable overnight, with no further disruption observed. The facility operator has confirmed that cooling has now been fully restored across all affected areas, with temperatures remaining stable and within normal operating thresholds. Cooling redundancy has also been restored. We are therefore marking this incident as resolved. We have requested a full Root Cause Analysis (RFO) from the facility operator and will review this once available. We apologise for the disruption caused.

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