20i incident

FRA1 Connectivity Issues

Resolved after 1 hour 1 minute, affecting 20i hosting platform, on October 19, 2026.

resolved Oct 19, 2026, 09:49 PM UTC

Our system administrators have identified the cause of the connectivity issues seen, and normal service has been restored.

Started
Oct 19, 2026, 08:48 PM UTC
Resolved
Oct 19, 2026, 09:49 PM UTC
Duration
1h 1m
Detected by Pingoru
Oct 19, 2026, 08:48 PM UTC

Affected components

20i hosting platform

Update timeline

  1. investigating Oct 19, 2026, 08:48 PM UTC

    We are receiving reports of intermittent connectivity to our hosting platform via the FRA1 CDN node. Our system administrators are investigating this matter, and we will provide further updates as soon as we have more information available.

  2. monitoring Oct 19, 2026, 08:59 PM UTC

    Our system administrators have identified the cause of the connectivity issues seen, and normal service has been restored. We will continue to monitor FRA1 connectivity to ensure that this does not re-occur.

  3. resolved Oct 19, 2026, 09:49 PM UTC

    Our system administrators have identified the cause of the connectivity issues seen, and normal service has been restored.

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