20i incident

Core Network Upgrades (Dallas, US)

Resolved after 18 hours 58 minutes, on July 7, 2026.

monitoring Jul 04, 2026, 09:07 PM UTC

Scheduled Maintenance: We are carrying out essential core network upgrades to our Dallas, United States (DFW) infrastructure. As part of this work, we will be increasing network capacity to support future growth and improve overall platform resilience. No service interruption is expected during the maintenance window. However, due to the nature of the work being carried out, services should be considered "at risk" throughout the scheduled period. Scheduled for: 2026-07-04 22:00:00 To be completed: 2026-07-07 22:00:00

Started
Jul 07, 2026, 10:00 PM UTC
Resolved
Jul 08, 2026, 04:58 PM UTC
Duration
18h 58m
Detected by Pingoru
Jul 07, 2026, 10:00 PM UTC

Update timeline

  1. monitoring Jul 04, 2026, 09:07 PM UTC

    Scheduled Maintenance: We are carrying out essential core network upgrades to our Dallas, United States (DFW) infrastructure. As part of this work, we will be increasing network capacity to support future growth and improve overall platform resilience. No service interruption is expected during the maintenance window. However, due to the nature of the work being carried out, services should be considered "at risk" throughout the scheduled period. Scheduled for: 2026-07-04 22:00:00 To be completed: 2026-07-07 22:00:00

  2. monitoring Jul 04, 2026, 09:07 PM UTC

    Scheduled Maintenance: We are carrying out essential core network upgrades to our Dallas, United States (DFW) infrastructure. As part of this work, we will be increasing network capacity to support future growth and improve overall platform resilience. No service interruption is expected during the maintenance window. However, due to the nature of the work being carried out, services should be considered "at risk" throughout the scheduled period. Scheduled for: 2026-07-04 22:00:00 To be completed: 2026-07-07 22:00:00

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