20i incident

Email - Autoresponder bounce backs

Resolved after 2 hours 33 minutes, on May 6, 2026.

monitoring May 06, 2026, 08:57 AM UTC

Incident: We are seeing reports of email bouncebacks when emailing addresses on our platform which have an autoresponder enabled on them. We are investigating the issue further and will provide further updates once available.

Started
May 06, 2026, 01:15 PM UTC
Resolved
May 06, 2026, 03:48 PM UTC
Duration
2h 33m
Detected by Pingoru
May 06, 2026, 01:15 PM UTC

Update timeline

  1. monitoring May 06, 2026, 08:57 AM UTC

    Incident: We are seeing reports of email bouncebacks when emailing addresses on our platform which have an autoresponder enabled on them. We are investigating the issue further and will provide further updates once available.

  2. monitoring May 06, 2026, 08:57 AM UTC

    Incident: We are seeing reports of email bouncebacks when emailing addresses on our platform which have an autoresponder enabled on them. We are investigating the issue further and will provide further updates once available.

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