20i incident

Database Connectivity Issues

Resolved on September 16, 2026.

resolved Sep 16, 2026, 01:25 AM UTC

Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

Started
Sep 16, 2026, 01:25 AM UTC
Resolved
Sep 16, 2026, 01:25 AM UTC
Duration
–
Detected by Pingoru
Sep 16, 2026, 01:25 AM UTC

Update timeline

  1. monitoring Sep 16, 2026, 01:01 AM UTC

    Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-83, shareddb47, and shareddb48. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  2. monitoring Sep 16, 2026, 01:01 AM UTC

    Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-83, shareddb47, and shareddb48. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

  3. resolved Sep 16, 2026, 01:25 AM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

  4. resolved Sep 16, 2026, 01:25 AM UTC

    Incident Update: Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity.

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