1E incident

Partial DNS Outage

Resolved after 7 hours 39 minutes, affecting TeamViewer Services, on August 17, 2026.

investigating Aug 17, 2026, 04:17 PM UTC

We are continuing to investigate this issue.

Started
Aug 17, 2026, 02:52 PM UTC
Resolved
Aug 17, 2026, 10:31 PM UTC
Duration
7h 39m
Detected by Pingoru
Aug 17, 2026, 02:52 PM UTC

Affected components

TeamViewer Services

Update timeline

  1. investigating Aug 17, 2026, 02:52 PM UTC

    We are currently investigating an issue with Login issues and/or connection establishments. A service restart could resolve the issue.

  2. investigating Aug 17, 2026, 04:10 PM UTC

    A potential cause has been identified and we're monitoring the situation

  3. investigating Aug 17, 2026, 04:17 PM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 17, 2026, 10:31 PM UTC

    All our systems are back online and functional.

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