Resolved after 3 hours 37 minutes, affecting TeamViewer Services, on October 29, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:05 PM UTC
We´re currently facing an issue with our web.teamviewer.com instance. Please use login.teamviewer.com or the local client instead for the time being.
- identified Oct 29, 2025, 05:29 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 29, 2025, 06:16 PM UTC
Recovery Update: Microsoft expects the affected "Frontdoor" service to begin recovery in approximately 30 minutes. We anticipate WebUI (web.teamviewer.com) will recover shortly after.
- monitoring Oct 29, 2025, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 29, 2025, 07:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 29, 2025, 07:43 PM UTC
This incident has been resolved.
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