Resolved after 1 hour 31 minutes, affecting TeamViewer Services and Monitoring & Asset Management and 1 more, on May 2, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
TeamViewer ServicesMonitoring & Asset ManagementManagement ConsoleBackupAPIEndpoint ProtectionIoTWebsiteTeamViewer CommunityCustomer Portal
Update timeline
- investigating May 02, 2025, 03:12 PM UTC
We are currently facing an issue with all our Services. We are investigating the issue.
- identified May 02, 2025, 03:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 02, 2025, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
- identified May 02, 2025, 04:05 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 02, 2025, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2025, 04:44 PM UTC
This incident has been resolved.
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