Resolved after 1 hour 50 minutes, affecting TeamViewer Community, on May 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
TeamViewer Community
Update timeline
- identified May 12, 2025, 07:19 AM UTC
We are currently experiencing latency issues in the TeamViewer Community due to problems with a third-party provider. The root cause has been identified, and their team is actively working on a resolution. We will continue to monitor the situation closely and provide updates as they become available. All other Components are not affected by this.
- monitoring May 12, 2025, 08:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2025, 09:09 AM UTC
This incident has been resolved.
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