Resolved after 19 hours 42 minutes, affecting Ride and Events and 1 more, on October 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
RideEventsWorkoutsExisting Partner Connections (Importing Workouts & Uploading Zwift Activities)Log InActivitiesCampaign ProgressNew Partner ConnectionsRoboPacers
Update timeline
- investigating Oct 20, 2026, 05:39 PM UTC
We’re investigating reports of slow loading times when opening Zwift and joining events. Thank you for your patience while our team looks into the issue. We’ll share updates as more information becomes available.
- investigating Oct 20, 2026, 05:43 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2026, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 20, 2026, 06:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2026, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 12:44 PM UTC
This incident has been resolved.
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