Zuora incident

Email / Notification Latency Spike

Resolved after 2 hours 55 minutes, on February 28, 2026.

resolved Feb 28, 2026, 07:24 PM UTC

During month end monitoring, we observed spike in email/notification processing latency. Timeframe: 5:05 am PST ~ 8:00 am PST Latency has returned to normal levels and no ongoing impact observed.

Started
Feb 28, 2026, 01:05 PM UTC
Resolved
Feb 28, 2026, 04:00 PM UTC
Duration
2h 55m
Detected by Pingoru
Feb 28, 2026, 01:05 PM UTC

Update timeline

  1. resolved Feb 28, 2026, 07:24 PM UTC

    During month end monitoring, we observed spike in email/notification processing latency. Timeframe: 5:05 am PST ~ 8:00 am PST Latency has returned to normal levels and no ongoing impact observed.

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