Zuora incident
A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync
Notice Vendor's status page →
Resolved after 3 hours 30 minutes, affecting Production UI and Production API and 1 more, on April 24, 2026.
A fix is implemented and RTS is now functioning as expected and we are currently monitoring.
Affected components
Production UIProduction APIProduction IntegrationsProduction Batch OperationsProduction AnalyticsSandbox UISandbox APISandbox IntegrationsSandbox Batch OperationsSandbox Analytics
Update timeline
- monitoring Apr 24, 2026, 10:39 AM UTC
A fix is implemented and RTS is now functioning as expected and we are currently monitoring.
- resolved Apr 24, 2026, 02:09 PM UTC
This incident has been resolved.
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Amazon Web Services