Zuora incident

Performance issue in EU production tenant

Minor Vendor's status page →

Resolved after 13 minutes, affecting Production UI and Production API, on April 22, 2026.

investigating Apr 22, 2026, 04:56 PM UTC

We experiencing a performance issue in the EU production tenant that resulted in UI and API degrade performance for all users.

Started
Apr 22, 2026, 04:56 PM UTC
Resolved
Apr 22, 2026, 05:09 PM UTC
Duration
13m
Detected by Pingoru
Apr 22, 2026, 04:56 PM UTC

Affected components

Production UIProduction API

Update timeline

  1. investigating Apr 22, 2026, 04:56 PM UTC

    We experiencing a performance issue in the EU production tenant that resulted in UI and API degrade performance for all users.

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