Zuora incident
Internal System Error for Users with Japanese Language Settings
Minor Vendor's status page →
Resolved after 9 hours 16 minutes, affecting Sandbox UI and Sandbox UI and 1 more, on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Sandbox UISandbox UISandbox UICentral Sandbox
Update timeline
- identified May 08, 2026, 03:37 AM UTC
We are currently investigating an issue affecting Sandbox environments where users who have Japanese selected as their preferred language may encounter an Internal System Error when accessing the application settings.
- monitoring May 08, 2026, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 12:53 PM UTC
This incident has been resolved.
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