Zuora incident
Delay in invoice pdf generation on NA2 production environment
Minor Vendor's status page →
Resolved after 9 hours 31 minutes, affecting Production UI and Production API and 1 more, on December 6, 2024.
The issue has been fixed and we are monitoring the result.
Affected components
Production UIProduction APIProduction IntegrationsProduction Batch Operations
Update timeline
- investigating Dec 06, 2024, 09:52 PM UTC
A subset of the tenants in the NA2 production environment are facing performance degradation on Invoice PDF generation.
- monitoring Dec 06, 2024, 10:47 PM UTC
The issue has been fixed and we are monitoring the result.
- resolved Dec 07, 2024, 07:24 AM UTC
This incident has been resolved.
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