Zuora incident
Intermittent Performance Degradation on a Subset of EU Production
Minor Vendor's status page →
Resolved after 15 hours 12 minutes, affecting Production UI and Production API and 1 more, on December 11, 2024.
We have identified the issue and the latency is decreasing. We continue to monitor.
Affected components
Production UIProduction APIProduction Integrations
Update timeline
- investigating Dec 11, 2024, 09:06 AM UTC
We have observed intermittent latency on Notification, Salesforce Real Time Sync on EU Production with Zuora ID ZID-EU1-PROD-6.
- monitoring Dec 11, 2024, 11:01 AM UTC
We have identified the issue and the latency is decreasing. We continue to monitor.
- resolved Dec 12, 2024, 12:18 AM UTC
This incident has been resolved.
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